Terms of Service
Last updated: February 23, 2026
Introduction
Welcome to GINZZY. These Terms of Service ("Terms") govern your use of our websites and services operated by GINZZY, including Samurai Shopping Center GINZZY and Otaku Senpai Figure Studio. By accessing or using our services, you agree to be bound by these Terms.
Eligibility
You must be at least 16 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
User Accounts
You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to notify us immediately of any unauthorized use.
Orders and Payments
All orders are subject to acceptance and availability. Prices are displayed in the currency selected for your region and include applicable taxes unless stated otherwise. We reserve the right to refuse or cancel any order for any reason, including pricing errors. Payment must be completed at the time of purchase using the accepted payment methods displayed at checkout.
Shipping and Delivery
We ship to the countries listed on our website. Delivery times are estimates and may vary based on destination and shipping method. Risk of loss and title for items pass to you upon delivery to the carrier. Additional customs duties or taxes may apply for international orders and are the responsibility of the buyer.
Returns and Refunds
Please refer to our Return Policy page for detailed information about returns, exchanges, and refunds. Generally, items may be returned within 14 days of delivery if they are unused and in original packaging.
Intellectual Property
All content on our websites, including text, graphics, logos, images, and software, is the property of GINZZY or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Prohibited Conduct
You agree not to use our services for any unlawful purpose, interfere with the proper functioning of our websites, attempt to gain unauthorized access to our systems, submit false or misleading information, or engage in any conduct that could damage our reputation.
Disclaimer of Warranties
Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or free of harmful components.
Limitation of Liability
To the maximum extent permitted by law, GINZZY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tokyo, Japan.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: support@ginzzy.com